Integrated Product Service Engineering

Aim

The course gives a student deep understanding about the concept of Integrated Product Service Engineering (IPSE) and Integrated Product Service Offerings (IPSO). Upon successful completion of the course, the student should be able to do the followings in English:

• Describe and explain pros and cons from a business and environmental perspective with IPSE and different IPSO examples.
• Describe and use examples of IPSE methodologies (including e.g. Design Structure Matrix for Services, FMEA for PSS, PSS design method based on QFD (SPIPS)) that can be used to achieve IPSO.
• Describe and explain how IPSO influence a business model, a network of companies (including a customer), risk and contracts.
• Describe and explain how IPSE influence a company’s functions, e.g. product development and service development.
• Describe and explain how some Swedish companies (incl. SMEs) work on IPSE/IPSO as an example.
• Apply some of the course’s contents in designing/developing a hypothetical IPSO by analysing and modifying an existing or prospective offering.

Content

Review of overall concepts such as IPSE, IPSO, Functional Sales, Functional Product, Service Engineering, and Product/Service System (PSS). How IPSE is related to areas such as Ecodesign. Introduction to IPSE methodologies, and contract issues with IPSO. Mandatory group project work where the students, given an existing or prospective offering, apply some of the theory and methodologies from the course to analyze and develop improvement proposals.