TMQU08 · 6 credits · Basic level (G2F) · Industriell ekonomi
Quality and Business Development
Active · next start HT 2026
96%
passed the latest regular sitting
MUN1 · 17 Dec 2024 · 27 students
99%
passed the regular sittings, all sittings over the last 5 years
MUN1 · 94 students
Part of 3 programmes
Other module
MUN1 Oral examination
- 5
- 4
- 3
- U
Main rounds
99% passed · 94 students
- 96%27
- 100%31
- 100%13
- 100%23
Later rounds
100% passed · 10 students
- 100%10
- Pass a later round: 100% (10 students), compared with 99% (94 students) on the ordinary exam
- Get 4 or 5: 79% (104 students)
Show small sittings (2)
Sittings with fewer than 5 students, often credit transfers or special sittings. They are not part of any figure on this page.
- 100%1
- 100%1
Other modules
Partial exams, hand-ins and labs. They are not part of the figures at the top.
Hand-in or lab
UPG2 Assignments
- G
Main rounds
100% passed · 87 students
- 100%27
- 100%24
- 100%13
- 100%23
Later rounds
100% passed · 18 students
- 100%10
- 100%8
- Pass a later round: 100% (18 students), compared with 100% (87 students) on the ordinary exam
About the course
Aim
The goal of the course is to provide students with a basic understanding of the industry's and other organizations' need to continually improve their operations, and knowledge of approaches to meet the needs of customers and stakeholders as well as its connection with sustainable development.
The course will provide a holistic view of the quality field with a particular focus on principles, methodologies, and techniques for quality management. After the completed course, the student shall be able to;
- map and analyze business work processes to identify opportunities for improvement and streamlining.
- collect, evaluate and analyze process information in order to professionally and systematically identify and solve quality-related problems in industry and service.
- plan and implement business development projects concerning flow efficiency, statistical process control and process development
- apply basic principles, methodologies and methods for quality and operational development and, based on a systems perspective, identify situations where these can contribute to industrial development through improvement of products and processes.
- critically assess and discuss forms for organizing of quality and operational development and describe principles for how quality development can be implemented in industrial organizations.
Content
- Strategies within TQM (Total Quality Management)
- Customer and stakeholder focus
- Process development – mapping and development of business processes
- Process improvement – methods and tools for structured improvement work
- Process control – statistical process control
- Change management (practical leadership)
- Quality management system with focus on the ISO9000 standard
- Management (Excellence) models
- Sustainability aspects linked to quality development
- Scheduled hours
- 52 h
- Main field of study
- Industriell ekonomi