Logistics and Quality in Health Care

Aim

The overall aim of the course is that students shall obtain knowledge about how logistics and quality management, primarily developed in an industrial and commercial context, can be applied in a healthcare context.

After completing the course the student shall be able to:

• Analyse healthcare challenges related to logistics and quality management.
• Analyse various care systems, care chains and care processes as well as the patient perspective.
• Assess the opportunities and limitations of using quality and logistics models and concepts in healthcare contexts.
• Use various tools, models and methods for healthcare process development to produce substantiated decision-making data

Content

The course primarily deals with the logics of healthcare, care processes and care chains from a logistics and quality management perspective. Focus is on the development of care businesses by understanding the needs and being able to adapt theories, models and general principles from logistics and quality to the healthcare context. Various methods and tools that are suitable for the healthcare are also presented and used, e.g. process mapping and statistical process control.